Last updated: September 10, 2025

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Privacy Policy.​

Batavia Innovation respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

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Information We Collect

When you request a quote or contact us, we may collect:

• Name and company information

• Email address and phone number

• Billing and shipping addresses

• Details about the products you are interested in

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How We Use Your Information

We use this information to:

• Provide you with product quotes and availability

• Prepare invoices and process payment

• Arrange shipping and delivery

• Communicate with you about your order or request

We do not sell your personal information. We may share it only with trusted partners necessary to complete your order (such as shipping carriers or payment processors).

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Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure.

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Your Choices

You may request to access, update, or delete your information at any time by contacting us at info@batavia-innovation.com.

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Terms & Conditions.

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Quote Requests

Submitting a “Request a Quote” form or using checkout on our website does not create a binding order. It is a request for pricing and availability. Final pricing will be confirmed in a written quote or invoice.

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Pricing

Final pricing may include:

• Sales tax (as required by law)

• Shipping and handling charges

• Transaction or processing fees

• Delivery lead times

Prices are subject to change until a final invoice is issued.

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Payment

Payment is due only after you receive an invoice from us. Invoices will include accepted payment methods and due dates. Orders will not be processed until payment is received in full (unless otherwise agreed in writing).

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Shipping & Delivery

Estimated delivery times will be provided with your quote. We are not responsible for delays outside our control (such as carrier issues or manufacturer backorders).

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Returns & Cancellations

All returns or cancellations are subject to approval and may be subject to restocking or processing fees. Please contact us for details.